Order Form

Orders are placed via a “shopping cart” facility. Each product has a ‘Add to Cart’ button to add that item to the cart. Simply select quantity and size and follow the on-line screens to complete your order.

Secure Server

This web site utilises 128-Bit SSL browser encryption via our payment gateway provider, “PayPal” to provide secure real time credit card payment processing. This means that all credit card information, payment retrieval and all account tools are fully secured at all times. All personal information submitted with your order is sent via a Secure Server maintained by PayPal.

Currency Converter Click here for currency converter

The Universal Currency Converter allows you to perform interactive foreign exchange rate conversion on the Internet. All prices quoted on The Glenlee Olives site are in Australian dollars. The converter is only offered as a guide to help you determine equivalent values in your own currency. The currency values the converter produces should not be regarded as the exact amount that will appear on your credit card statement when you make a purchase. Although we charge the prices stated on the site, we have no control over the conversion rate your credit card company uses at time of settlement. However, if there is a difference, the amount will usually vary only a few cents up or down from the values shown via the converter.

Payment Options

We accept the following credit cards: Visa, MasterCard, American Express, Diners Club and Bankcard. Despite the introduction of many methods of Internet value-exchange, established credit cards still remain the safest option for all parties in a transaction. We are able to check credit card validity and complete the transaction before goods are dispatched and you have the security of dealing with a familiar credit card company who has established procedures in place should you have a question about charges. When you place an order, user information is recorded for fraud prevention. A credit card can only be used by its rightful owner. All fraudulent transactions will be forwarded to law enforcement and prosecuted to the fullest extent.

Shipping Information & Freight Charges
Unless otherwise arranged;
1. All domestic packages are dispatched via courier or Australia Post (Lead time is usually 1 - 2 business days).
2. All international packages are dispatched via Australia Post Air-Mail and delivered within 3 - 10 business days depending on location.

    * For shipping costs on orders within Australia please contact us as there is an additional charge on cost of items.

  
Please allow extra time for remote locations, public holidays and the effect of customs during heightened world tensions.

Returns
Please note we do not refund cash. Our Returns Policy extends for 30 days from delivery and covers goods damaged in transit. Note: We cannot accept returns of items past their due date, items returned more than 30 days after delivery, or items that are not in their original packaging. If you need to return some goods please email or phone us using the information on the contact us page and we will advise what needs to be done.

Cheques and Money Orders
If you wish to pay by cheque or money order, make it payable to: Glenlee Olive Grove and send payment to the following address along with the details of your order, your delivery address and your contact phone number and email address:

Glenlee Olive Grove
Glenlee Road
Menangle Park
NSW 2563

Please note all prices on this site are in Australian Dollars so if you are ordering from outside Australia you will need to use the currency converter to work out your total cost to write on your cheque or money order. Please contact us for shipping costs for orders to be delivered outside Australia. We accept cheques or money orders denominated in Australian or U.S. dollars as payment for orders. Paying by cheque does slow down your order somewhat, as we don't ship the items to you until your funds clear. Expect an extra 1 - 2 weeks over normal delivery lead times.

Large Quantities / Corporate Orders
Please contact us via phone or email to discuss your requirements. Discounts are available for large orders.